The mission of Baylor Facility Services is to maximize the student experience on campus by maintaining aesthetically pleasing landscapes and building facades; creating clean, healthy interior environments; and ensuring the reliability of campus infrastructure and utilities.

Work Request

If you require any of our custodial, grounds, or maintenance services, please submit a Work Request. Requests can be made via phone at (254) 710-1361, via email at, via text at (254) 401-1100 (service available Monday – Friday 7:30 a.m. – 6:00 p.m.), or via the iService desk link below. If your request is urgent, or an emergency, please call the SRC.


Do you see a safety concern on campus? Send that concern to us via email,, or text, (254) 401-1100.